Frequently asked questions
The most common questions, answered. If you can’t find what you’re looking for, write to us and we’ll be glad to help.
How do I request a quote?
Fill in the quote form telling us what you need (type of work, measurements if you have them, finishes…). We’ll reply as soon as possible. You can also call us or write to us from the contact page.
Does the quote cost anything?
No. Preparing the quote is completely free and with no obligation. We only start working once you give us the go-ahead.
Do you work to measure or only standard models?
We work to measure. Doors, windows, balconies, wardrobes… everything is made for your opening, your style and your needs.
What woods and materials do you use?
We work with noble woods such as oak, pine or walnut, as well as technical and treated woods for outdoors. We advise you on the most suitable option depending on the use, budget and finish you are looking for.
Do you take care of the installation?
Yes. For bespoke work we take care of the measuring and the installation with our own team, so the result is perfect.
How long does a job take?
It depends on the type of project and the workshop's workload. In the quote we always give you an estimated lead time so you can plan ahead.
Do you ship? To which areas?
We work nationally and internationally and ship anywhere in the world. Our bespoke work arrives wherever you need it. Tell us where you are and we'll arrange it.
How can I pay?
For bespoke work we agree the payment method with you when you accept the quote.